Security Overview

Our Approach

We apply industry-standard security practices, including:

• role-based access controls
• secure authentication mechanisms
• encryption in transit where appropriate
• segregated customer environments
• system monitoring and logging
• secure development processes
• regular infrastructure updates

Operational Security

• Access to production systems is restricted
• Personnel are bound by confidentiality obligations
• Security incidents are investigated promptly
• Customers are notified of material security events without undue delay

Shared Responsibility

Security is a shared responsibility. Customers are expected to:

• maintain strong passwords
• manage user access appropriately
• ensure lawful use of data

Third-Party Infrastructure

We rely on reputable cloud and service providers. While we do not control third-party systems (including AI providers), we select vendors with established security practices.

Reporting Issues

Security concerns may be reported to hr@theinnerlabs.com. We appreciate responsible disclosure.